Terms of Service

1. Introduction and Acceptance

These Terms of Service constitute a legally binding agreement between you and LifeSafety.ai Limited, a company registered in England and Wales. By accessing or using our cloud-based health and safety management platform, you agree to be bound by these Terms.

2. Platform Description

LifeSafety.ai provides a comprehensive SaaS platform for health and safety management including risk assessment management, incident reporting, COSHH management, training and competency tracking, permit-to-work systems, audit tools, document control, and AI-powered features.

3. Account Registration

You must be at least 18 years of age, have legal capacity to enter into contracts, and provide accurate registration information. You are responsible for maintaining account security and all activities under your account.

4. Subscription and Payment

Access is provided on a subscription basis. All plans come with a 14-day free trial. Fees are billed in advance and are non-refundable except as required by law. We provide at least 30 days' notice before price increases.

5. Acceptable Use

You agree to use the Platform only for lawful purposes. You shall not attempt unauthorized access, transmit malware, reverse engineer the Platform, or use it in competition with LifeSafety.ai.

6. Customer Data

You retain all ownership rights to your data. You grant us a limited license to process your data solely for providing the Platform. You may export your data at any time. After termination, you have 30 days to export before data is deleted.

7. Intellectual Property

The Platform and all associated IP are owned by LifeSafety.ai. You receive a limited, non-exclusive license during your subscription term.

8. Service Availability

We strive for 99.9% monthly uptime. Enterprise SLAs are available. We continuously improve the Platform and may modify features with reasonable notice.

9. Limitation of Liability

To the maximum extent permitted by law, LifeSafety.ai shall not be liable for indirect damages. Total aggregate liability shall not exceed fees paid in the preceding 12 months. Nothing excludes liability for negligence causing death or personal injury.

10. Termination

You may terminate at any time through account settings. We may terminate for material breach or with 30 days' notice. Upon termination, you have 30 days to export data.

11. Governing Law

These Terms are governed by the laws of England and Wales, subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact