Privacy Policy

1. Introduction

LifeSafety.ai Limited ("LifeSafety.ai", "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit our website, use our cloud-based health and safety management platform (the "Platform"), or interact with us in any way.

We are a company registered in England and Wales. As a controller of your personal data, we comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 (PECR).

2. Data Controller Information

For the purposes of data protection legislation, LifeSafety.ai Limited is the data controller responsible for your personal data.

3. Information We Collect

We collect and process different categories of personal data depending on how you interact with us:

3.1 Information You Provide Directly

• Account Information: Name, email address, telephone number, job title, company name, and business address
• Billing Information: Payment card details, billing address, VAT number
• Communications: Information you provide when contacting our support team
• Platform Content: Data you upload including risk assessments, incident reports, training records

3.2 Information Collected Automatically

• Device Information: IP address, browser type, operating system, device type
• Usage Data: Pages visited, features accessed, actions taken
• Log Data: Server logs including access times and system activity

4. Legal Basis for Processing

• Contract Performance: Processing necessary to provide our services
• Legitimate Interests: Platform improvement, security, analytics
• Legal Obligation: Compliance with applicable laws
• Consent: Marketing communications and certain cookies

5. How We Use Your Information

We use your personal data for service delivery, platform improvement, communications, and security.

6. Data Sharing

We do not sell your personal data. We may share with service providers, for legal requirements, or with your consent.

7. Data Security

We implement comprehensive technical and organisational measures including encryption (TLS 1.2+, AES-256), multi-factor authentication, regular security assessments, and role-based access controls.

8. Your Rights Under UK GDPR

You have the right to access, rectification, erasure, restriction, data portability, object to processing, and withdraw consent. Contact us at [email protected].

9. Cookies

We use cookies and similar technologies. See our Cookie Policy for details.

10. Contact Us